- Fix being unable to reset notify emails.
- Ticket pages now use page-123 instead of ?page=123.
- Fix newsfeed could disclose a staff member posted in an anonymized ticket category, this migrates any existing news feed entries for anonymized ticket messages to the per-category anonymous user.
Add criteria to match tickets that do not have a particular status or priority.
Add description and usage help support for ticket prefixes.
Add various widget positions across the add-on.
Compatibility fix for moderator tools dropdown not appearing correctly on UI.X styles.
Fix "Watched tickets" link showing for guest users.
Fix staff reply check when guest users reply to a ticket.
- Fix possible error when using XenForo Enhanced Search and searching with status IDs.
- Add indexes to ticket table to reduce query time when viewing list of tickets.
- Add missing phrase in watched category emails.
- Improve formatting of spam-trigger logs for a user/email when displayed on a ticket.
- Add "Allow images"/"Allow embedded media" ticket permissions. These permissions apply to a user's ticket even after it is posted.
Includes changes from v2.5.1 that I forgot to cross-post here.
- On fresh install, add a route filter to replace tickets/ with support/.
- Rename "Tickets" navigation tab to "Support".
- Remove ticket title from ticket URLs.
- Fix restricting search to a ticket category.
- Fix guests not being able to see their own moderated replies or tickets.
- Fix not being able to convert a guest's ticket to a thread.
- Hide filtering options for guests viewing tickets they've created.
- Allow undeleting ticket messages.
- Harden permission checking around deleted guest tickets.
- f a user is awaiting approval, display any recent tickets they've created on the approval queue.
- Display a user's current user state within a ticket.
- Allow staff users with appropriate permissions to approve / reject users awaiting approval.
- Show a proper error when trying to create knowledge base articles when no categories exist.
- Fix upgrade path from XF1 version of the add-on.
- Fix incorrect phrasing on the batch updating tickets page.
- Require Standard Library v1.5.0+ (https://www.nullpro.net/resources/standard-library-by-xon.920/), as this implements the template filter replacevalue
- Support 64bit xf_ip.ip_id column.
- Support linking a ticket category to a resource category.
- Add Sort button to ticket priority and status lists.
- Add spam cleaner support.
- Fixes inactive priorities/statuses could be assigned to a ticket on edit.
- Fixes the "Alerts are sent when a ticket transitions to this status" flag was not respected
- Fixes editing a ticket's title to a falsy value.