Down load fail, but still charge credits

[FancySun]

FancySun submitted a new ticket:

Down load fail, but still charge credits

Content:

I purcharsed the credit with 1$. But when i download following resource (https://www.nullpro.net/resources/tailwind-ui-application-ui-marketing-ecommerce.2757/updates). It's indicate the the download address is not available(mega.nz). Is this one is cheating me?