BeDesk - Customer Support Software & Helpdesk Ticketing System
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贝德克斯 - 客户支持软件及帮助台工单系统 3.0.8

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新图像提交了一个新的资源:BeDesk - Customer Support Software & Helpdesk Ticketing System-一个自托管的、功能齐全的客户支持、工单管理、电子邮件管理和帮助台软件
BeDesk 是一款自托管的、功能丰富的客户支持、工单管理、电子邮件管理和帮助台软件,无需任何编程或服务器知识即可设置。

它可以自动将邮件转换为工单/回复,并发送来自 BeDesk 的代理回复作为邮件。客户也可以直接从 BeDesk 网站创建工单并回复。
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特点​

  • []*]电子邮件拥有超能力使用作为邮件管理软件,保持…
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This member @匿名 contributed to the discussion at post #2 with an attachment.

Tested:
05202325_06.webp
05202325_07.webp
 
thanks to dear member @theresa updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

2023 December 29

New Features

Fully rewritten BeDesk in React. This results in many improvements from previous versions, including better performance, bundle size reduction by nearly 2x (with bigger reduction in future updates), better animations and many bugfixes.

Refreshed the design for most pages across the site.

Added support for importing emails via IMAP.

Added support for parsing raw emails using OpenAI.

It's now possible to upload files directly from browser to s3 and s3...

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thanks to dear member @anne51 updated BeDesk - Customer Support Software & Helpdesk Ticketing System with a new update entry:

2024 May 23

new: it's now possible to edit subject on ticket page
new: errors will on the site will now show more details, if logged in as admin.
new: translations can now be downloaded and uploaded as .json file
new: visible to and managed by fields are now available for categories as well as articles
new: added CRON, outgoing email and error logs in admin area
new: changed email verification to use one time password, instead of verification link
new: request password before allowing user to delete...

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A new update for BeDesk - Customer Support Software & Helpdesk Ticketing System 3.0.4 is now available for free download. Big thanks to the contribution from our member @anne51 !
2025 September 19
new: add url type for custom attributes
[livechat] fix: file uploading in chat widget not disabling if files.upload permission is removed
fix: compatibility with MariaDB
fix: uploaded logo not showing in some email templates
fix: notifications for new conversation replies not arriving sometimes
fix: creating new ticket from agent dashboard sometimes not preserving subject
fix: issue with entering pusher credentials for EU regions.
fix: new lines sometimes not...
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A new update for BeDesk - Customer Support Software & Helpdesk Ticketing System 3.0.5 is now available for free download. Big thanks to the contribution from our member @theresa !
2025 October 24
  • new: update functionality in admin area. You will now be notified of new updates to BeDesk and installed addons in admin area and can update directly from "admin > settings > system > update" page.
  • new: upgraded "admin > settings > uploading" page. You can now have multiple "backends" (eg. s3, ftp, local disk) at the same time for storing files.
  • new: upload restrictions (size, type, extension etc.) can now be configured per upload type.
  • new: Purchase code can now be...
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