- 摘要
- Download bdcTikit - Helpdesk Ticketing System codester 53313
the bdcTikit can automatically turn emails into tickets/replies and send agent replies from bdcTikit as emails. Customers can also create tickets and reply directly from their bdcTikit user dashboard.
Features
- Powerful Admin Panel
- No Coding Experience is required
- Everything can be customized from the admin panel
- General Settings
- Search Settings
- Site Settings
- Logo Favicon
- SEO Settings
- SMTP Settings
- API Settings
- Insert Header and Footer
- Page Settings
- Dynamic Page Management
- Advertising Management
- Visitor Contact Management
- User Management
- Help Center Management
- Reply user ticket
- Admin can assign an agent for specific ticket
- Block unexpected ticket
- Change ticket status (Open, closed or Pending)
- FAQ CRUD
- Ticket Management
